Legal
Everything that governs using this platform
All of it in plain words where we can manage it, and linked in full where we cannot. Bentonville Digital is the company behind DriverRuns and DriverEats.
- Terms of service
What you agree to by using the site, and what we agree to in return.
- Privacy
What we hold about you, why, how long for, and how to make us delete it.
- Refunds
What happens when an order goes wrong, and who pays for it.
- Cookies
What is stored in your browser and what each one is for.
- Menu policy
Where restaurant menus come from, why an unclaimed business shows a no-affiliation notice, and how a business asks us to take theirs down.
- Independent contractor agreement
The agreement every shopper signs before taking a run — what they control, what they are paid, and what the platform may never do. Public on purpose, so it can be read before applying and re-read afterwards.
Current version: 2026-09-29.1
- Criminal records and driving here
A conviction does not automatically stop somebody driving here — what gets looked at, the four things we cannot get past, and the rights an applicant has when a report comes back. Public so it can be read BEFORE deciding whether to apply, which is the only moment it is any use.
- Accessibility
What is checked on every build, what we know is not right yet — no screen reader audit, no review of the phone apps — and where to write if something here is stopping you. A report rather than a commitment, because a commitment with nothing behind it is a paragraph.
- Copyright and takedowns
How to tell us something published here is yours. A restaurant menu has a faster route at /menu-policy that needs no account and no proof — this covers everything else: photographs, storefront copy, icons, reviews.
Want your own data, or want your account closed? Your account has both, and neither needs you to email anybody.